Nov 2022 — Present

• Lead end-to-end delivery of business and security systems for 7 high-stakes clients across biotech, pharma, fintech, nonprofit, and media, operating as the primary technical owner and strategic advisor.

• Partner directly with executive stakeholders to translate evolving business needs into scalable system architectures, workflows, permissions models, and integrations.

• Design and maintain enterprise business systems that support compliance, identity, access, documentation, and operational reporting in fast-changing environments.

• Own vendor evaluation and selection for core business applications, including contract review, risk assessment, and ongoing performance management.

• Serve as subject matter expert in governance, risk, and compliance, advising leadership and clients on security, privacy, and responsible technology use.

• Develop internal and client-facing AI usage guidelines and governance policies, translating emerging risks into controls, guardrails, and operational best practices.

• Build and maintain comprehensive system documentation, controls libraries, and process flows to ensure systems are auditable, understandable, and resilient.

• Lead risk assessment and mitigation efforts across technical and operational systems, aligning security, compliance, and business continuity requirements.

• Deliver training and ongoing support to technical and non-technical users, ensuring adoption, reliability, and institutional knowledge retention.

• Identify and implement opportunities for automation and process optimization, reducing manual effort and improving system reliability at scale.

October 2024 - Present

• Founded and led a SaaS startup, owning product strategy, system architecture, and technical execution from concept through production.

• Act as the sole software developer and systems owner, designing and implementing full-stack solutions using Flutter, Node.js, PostgreSQL, and cloud infrastructure.

• Translate complex, niche business requirements from gallerists and cultural institutions into scalable, user-centric technical systems.

• Drive product roadmap decisions based on operational needs, growth constraints, and long-term system sustainability.

• Manage integrations, data models, permissions, and workflows to support platform growth while maintaining reliability and clarity.

May 2022 — Nov 2022

• Supported and administered enterprise systems across a corporate environment and 80+ retain locations, ensuring uptime and operational continuity.

• Managed user access, identity systems, SaaS platforms, and infrastructure services in a distributed environment.

• Identified and implemented process improvements to reduce downtime and improve end-user experience.

Jan 2012 — May 2022

• Built a decade-long career as a professional performing artist, developing discipline, clarity under pressure, and the ability to communicate complex ideas clearly.

• Designed curricula and trained students across age groups 2-24 with varied learning styles, strengthening skills in structured communication, documentation, and knowledge transfer.